Shipping & Returns

Shipping Information

Processing Time

All orders are processed within 2–3 business days. Orders are not processed on weekends or holidays.

Shipping Method & Delivery

We ship via USPS. Once your order has shipped, standard delivery typically takes 5–7 business days. Please note that once your package is in USPS's hands, delivery times are outside of our control.

Tracking

You'll receive a tracking number via email as soon as your order ships. Please allow 24–48 hours for tracking to update.

Returns

Return Window

We accept returns within 30 days of delivery.

Condition Requirements

Items must be unworn, unwashed, and in original condition with tags attached.

Final Sale Items

Sale items are final sale and not eligible for return or exchange.

How to Start a Return

Email us at shopavenue31@gmail.com with your order number and reason for return. We'll respond within 1–2 business days with next steps.

Exchanges

We're happy to exchange items for a different size or style, subject to availability. Email us at shopavenue31@gmail.com to get started.